HealthSource Beta Release Product Request Log

This portal is a central location to log new product ideas or enhancement requests for the HealthSource application.  The information submitted on this portal will be reviewed and evaluated by Product Management to determine the cost/benefit of the request, assess the priority of the request, and determine if the request should be placed within a product backlog or roadmap.     

Issue with Multiple Logged Entries

On Tue, Oct 3, 2017 at 12:26 PM, Amit Shah <amit.shah@cioxhealth.com> wrote:
Vidura,

We have a few instances where a request was generated multiple times, in this example it was logged 4 times. Only one has the request letter tied to it with a e-request ID (168449894). All were logged by central intake. Can we see how this happened?

168450274 CONTINUING CARE MICHIGAN KLOUSKI, ROBERT 10/2/2017 10/2/2017 1
168450336 CONTINUING CARE MICHIGAN KLOUSKI, ROBERT 10/2/2017 10/2/2017 1
168450351 CONTINUING CARE MICHIGAN KLOUSKI, ROBERT 10/2/2017 10/2/2017 1
168449894 CONTINUING CARE MICHIGAN KLOVSKI, ROBERT 10/2/2017 10/2/2017 1

​Thanks,​

Amit Shah, HCI PSM-MS· Ciox Health
Technical Solutions Manager · Client Impact
925 North Point Parkway, Ste 350 · Alpharetta, GA 30005
(C) 407.575.5704
amit.shah@cioxhealth.com
www.cioxhealth.com

  • Michelle Sirpak
  • Oct 3 2017
  • In Production
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    Michelle Sirpak commented
    October 3, 2017 20:47

    Vidura Burma
    1:54 PM (2 hours ago)

    to me, Amit, Pushpa
    Looking into it. For now i am seeing only Records for Robert multiple times. Rest all Continuing Care Requests are 1:1. I will update you.

    Thanks
    Vidura
    --
    Vidura Burma
    Development Manager
    P. 7703601789
    925 North Point Parkway, Ste 350
    Alpharetta, GA 30005
    vidura.burma@cioxhealt