HealthSource Beta Release Product Request Log

This portal is a central location to log new product ideas or enhancement requests for the HealthSource application.  The information submitted on this portal will be reviewed and evaluated by Product Management to determine the cost/benefit of the request, assess the priority of the request, and determine if the request should be placed within a product backlog or roadmap.     

Why is my cash app transfer failed?

One of the biggest cash app problems is cash app transfer failure. It is a very annoying issue for the users. Even though the cash app is known for instant and seamless transactions, several issues occur with the app including Cash app add card failed and Cash app transaction failed. The best thing is every issue can be resolved by taking the right steps.


Cash App is a well-known online payment app that allows individuals to send and receive money to family and friends. This peer-to-peer payment app has earned a good reputation for data security, instant payment, and a user-friendly interface. Users simply need to create an account on the Cash app by providing the basic information to send and receive the money from other users within the same country.


All you have to do is to download the cash app from the play store and choose a unique username that is also called a $Cashtag. The other users can be found using their email address and phone number linked with their cash app account.


How does the cash app work?


As the cash app is a peer-to-peer payment app, you can send, receive, and request money. Instead of your account number, you will be known on the cash app network by your phone number and email address.


When you receive money, it directly lands in your Cash app account. Likewise, you can also link the Cash app to your bank account to use that to transfer money to and from your Cash app account. The cash app also allows users to receive direct deposits to their accounts. These deposits can include paychecks. You must be at least 18 to create an account on the Cash app.


Paying people and getting paid are the two primary functions of the cash app. You have to tap the $ sign at the bottom of the app to accomplish both functions. Next, you will have to enter the amount in question, tap “Request” or “Pay”. Finally, enter the other party’s phone number or email address to send the money.


Following are the key reasons for pending status on the cash app;


  • Server issue from the end of your bank

  • Bad internet and wifi connectivity

  • Temporarily locked account

  • If the recipient is outside of America, then payment will be failed

  • Presence of virus in your device

  • Using the outdated version of the cash app application

  • Not having enough funds in the cash app account

  • Using the expired debit or credit card

  • The payment amount exceeds the limit


These are some possible reasons why the cash app transaction gets failed. Before approaching the experts at the cash app or your bank, you need to ensure payment issues are not occurred because of the above possible reasons.


Can you cancel the pending payment?


Usually, you cannot cancel the cash app payment once you have tapped “Send”. But if the payment is shown as pending, log in to your account, locate the pending payment status, and see if there is a cancel option available. If the cancel option is not available, try not to enter or resend a new payment.


Below are the steps to cancel payments:


  • Open Cash App on your smartphone.

  • From the bottom right corner, choose your Activity Tab.

  • The next screen will show all of your recent and past payments.

  • Scroll down and up to find and choose the Cash App pending payment.

  • After you open the payment, check the status. If it is pending, tap the “Cancel” button.

  • If you don’t find the cancel button, press the three dots icon at the top right corner.

  • Finally, select the Cancel tab to cancel the pending payment.


No doubt, the cash app is an advanced payment app that has eased the transaction to a great extent. IT is also a safe and fast payment app that easily handles most transactions. When you send or money on a cash app, most of the payments are carried out without any delay or obstacles. But still, an issue frequently occurs and pending payment is the major one. People who the cash app hate just one thing which is payment pending.


How do I accept pending payments on the cash app?


Cash app pending payment might be received at one point, but there is no specific time limit. Instead of keep on waiting, you can better cancel the payment and resent the payment by following the below steps.


  • Go to the App Store and update your application.

  • Ensure your device is getting enough internet signals.

  • Make sure you are not violating any terms and conditions of the Cash App.

  • If you have tried everything but the problem of payment pending is not resolved, you can speak to a Cash App representative.


How to reduce the risk of payment being canceled on the cash app?


If you keep in mind a few important things, you can avoid the payment pending or failed issues to a big extent. Simply, you need to act as a smart user while sending money on the cash app. Below we have shared some tips to avoid the cash app transfer failed issues as much as possible.


  • Link only the debit card and credit cards that are in your name

  • Only send and receive the payment from the people you know or reputable businesses.

  • Cross the recipient’s phone number or $Cashtag before sending payment.

  • Often the cash app card to make the good transaction history

  • This way, you can avoid failed transaction issues as much as possible. Nevertheless, if the payment gets failed, you can directly speak to technical experts at Cash app support that is introduced by a leading third-party tech support service, we’re a team of technical experts is accommodated to address the dozens of cash app-related issues.


The best thing is, the support is free to access via a toll-free number. Plus, you can get support on the same phone call. Experts from the other side understand the importance of your time. Therefore, they quickly respond and fix the issue on the same call.


Most importantly, they are certified professionals and ensure your privacy and security. Since the cash app is about money receiving and sending, they provide ensured security and privacy while offering you support.


Benefits of cash app


  • No free services– The cash app does not charge any monthly fees to send or receive money, and foreign transaction fees.

  • Comes with an optional free debit card– The “Cash Card” enables users to make a transaction and withdraw money that they have in their cash app account.

  • You can receive a cash bonus for friends who join using your referral code– If you have a referral code and send it to your friend, and they sign up for Cash App using your link, they can receive a $ cash bonus per referral.

  • Various options to invest– The cash app allows users to buy stock with as little as the money they want to invest. Users can buy the stock with the money they have in their cash app account. If the cash app account does not enough money, the remaining amount will be deducted from the linked bank account.


How to raise Cash app transaction failed dispute?


You have many options to raise the dispute. You can raise with the bank as well as the cash app. If you want to raise with the cash app, you can speak to a cash app customer service or the third-party tech support service.


However, if you want to raise with the bank, you can visit the bank in person or directly talk over the phone call. If you don’t have a phone number or mailing address, you can use the bank app or search online to get the details.


Read more: Where can I load my cash app card


Indeed, the cash app is an amazing peer-to-peer payment that is used by millions of people in the country for making instant transactions and pay bills at eateries and retail stores. But it is annoying to face payment pending issues for sure, which can be resolved following the above suggestions shared by us.


You can approach the cash app representative to directly speak about the Cash app card declined and Cash app transaction failed issue. They will assist you and help you resolve the issue using their long experience in handling the cash app payment-related issues.

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  • Sep 21 2021
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